Internal Sales & Support Engineer
Job Description
We offer an excellent opportunity for the right candidate to join a dynamic and successful team, with ongoing support and training to increase your knowledge and career development.
What we're looking for:
We are looking for a person with a technical back ground who is a good problem solver, and can talk at a technical level with automation, quality and research and development engineers.
Your Task:
Candidate Profile:
A technical qualification in an engineering or science discipline is required for this role, Ideally NVQ level 5 or higher. Hands on experience of working in an engineering, quality or research environment is preferred. Previous knowledge of Micro-Epsilon products is not essential as full training will be given.
A proactive approach to dealing with new customer enquiries is essential. A good communicator, with the focus on building long term customer relationships is required for this role.
This is a full time, permanent position with an attractive salary and excellent benefits package.
We offer an excellent opportunity for the right candidate to join a dynamic and successful team, with ongoing support and training to increase your knowledge and career development.
Your Profile:
Key Responsibilities:
- Be the first point of contact for new incoming enquiries
- Discuss at a technical level in order to understand customer requirements
- Work with the field sales team to review the requirement and determine the best next steps
- Manage your own projects where you prepare quotations, technical documentation and proposals and supply to the customer
- Be the first line of technical support for customer questions
- Liaise with the company headquarters (Micro-Epsilon GmbH) for further product information and technical support when required
- Occasional travel to customer sites and UK exhibitions/seminars
- Occasional overseas travel for product training
Company Description
With over 50 years’ experience and more than 15,000 customers worldwide, Micro-Epsilon understands the need for accurate, robust, intelligent sensors and measurement systems.
Our sensors and systems provide market-leading performance, together with the fastest measuring rates, widest operating ranges and smart interface capabilities. We work in 1D, 2D and 3D measurement domains with many different sensor technologies and measurement principles.
They are used throughout almost all industries from automotive to aerospace, motorsport to metal production, semiconductor to subsea. Whether it is R&D, Test, OEM or a process control application, Micro-Epsilon offers world leading solutions.
Interested?
To apply, contact scott.walton@micro-epsilon.co.uk with a CV and covering letter, explaining how you think you can excel in this role.
Only successful candidates will be notified.
Staff Benefits Programme
Learning and Development
At Micro-Epsilon we believe that our staff are our most important factor for success. As a business we invest in the training, development and growth of our people. Being 'Expert' is a core value of Micro-Epsilon and the company has developed an in-house training academy to help facilitate this.
We also work with external training partners to develop your skills and abilities to help you realise your full potential.